All items are finale sale. Accessories purchased at regular price can be returned/exchanged within 30 days of delivery. Item must be sent back in new condition, unwashed, and unaltered with original tags attached. A refund will be issued within 5-10 business days of our warehouse receiving the package. Shipping costs are non-refundable. Please contact us at firstname.lastname@example.org to initiate the return/exchange.
- UK orders: A pre-paid shipping label will be emailed to you. Please note £5.95 will be deducted from the refund to cover shipping and restocking.
- International orders: Customer is responsible for the shipping fee and/or additional costs incurred from shipment. The order can be sent back using your carrier of choice.
- We recommend you place a new order with the item(s) of your choice. After, provide our team with the new order number and they’ll email you a pre-paid return label to send back the item(s) you’d like to exchange.
- Orders:Exchanges are complimentary.
- International orders:We deduct £15 from the refund of the original order to cover shipping and restocking.
Sale items, candles, orders purchased with a discount code, are FINAL SALE.
We’d be happy to offer a price adjustment within 7 days of the package delivery date. To be eligible, items must have been purchased at regular price. Please contact us to initiate the transaction.
If you have any questions, we recommend you contact Jijjy’s Maison Team via email: Info@jijjysmaison.com prior to purchasing. We will respond promptly within one business day.